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Phone orders: 01604 831271 / 831751

Christmas Store Opening & Mail Order Delivery Times 2020

Mail Order, Website & Telephone Order Deadlines

We have all had an exceptionally challenging year with Covid-19 and as such we will be giving our hard-working staff an extended break to be with their families this Christmas – Please think ahead to your requirements over the festive period and shop as early as possible to avoid disappointment due to our extended closure.

All of the below information assumes that we have the shoes here at our warehouse in Northampton – If you require your shoes for a specific date or an occasion you are advised to call us on 01604 831271 / 831751 to place your order with us manually where we can advise you more accurately of stock availability and a likely delivery date.

We would like to preface all of the below information by saying that these are only delivery expectations – set by our couriers - You are ordering shoes at the busiest time of the year for the postal system and the earlier you place your order the more chance there will be of not encountering any problems during the delivery process – Please do not leave it to the last minute!

Last order dates for delivery BEFORE Christmas for UK customers

Standard UK delivery – Order by Midday on Monday the 21st December.

Next working day delivery – Order by Midday on Wednesday 23rd of December.

UK parcels will continue to be despatched until Wednesday the 23rd of December but will NOT be delivered to you before Christmas – DPD will resume deliveries of these items on Monday the 28th of December.

Last order dates for delivery BEFORE Christmas for Europe & Rest of the world

This varies by country but generally the main destinations below will cover the majority of our customers (please call us if your country is not listed). Please also understand that again - these are the delivery expectations of our UK couriers – the local couriers in your own country may not run to these dates or timescales & you are urged to not leave it until the last minute to order.

Location Last Order Date
Eastern Europe Monday 14th December
Western Europe Tuesday 15th December
Middle East Thursday 10th December
USA & Canada Monday 14th December

Any orders placed AFTER Midday on Wednesday 23rd of December will be despatched upon our return from the Christmas break on Tuesday 29th December (subject to availability) - Any orders placed AFTER midday on Tuesday 29th of December will be dealt with upon our return from the New Year break on Monday 4th of January 2021.

Christmas Returns Policy / Returned Goods

Any items bought (by mail order or internet shopping ONLY) for Christmas presents etc can be returned for a full refund or an exchange up to Friday the 15th of January 2021.

Please also bear in mind that we will need to prioritise any deliveries that need to go out for presents over this period and that any footwear returned to us for either an exchange or refund from the 21st of December onwards will not be processed until we return after the New Year break.

Store Opening Times

Magnus & WalkTall Head Office / Customer Services - Harpole, Northampton.

Date

Opening Hours

Monday 21st December

10:00am– 16:00pm

Tuesday 22nd December

10:00am– 16:00pm

Wednesday 23rd December

10:00am– 16:00pm

Thursday 24th December

CLOSED

Friday 25th December

CLOSED – Christmas Day

Saturday 26th December

CLOSED – Boxing Day

Sunday 27th December

CLOSED

Monday 28th December

CLOSED

Tuesday 29th December

10:00am– 16:00pm

Wednesday 30th December

CLOSED

Thursday 31st December

CLOSED

Friday 1st January

CLOSED – New Year’s Day

Saturday 2nd January

CLOSED – (Open 09th January 09:30am – 12:30pm)

Sunday 3rd January

CLOSED

Monday 4th January

Normal Hours Resume

Magnus Chiltern Street - West End London (Ladies Shoes Only).

Date

Opening Hours

Monday 21st December

10:00am– 17:30pm

Tuesday 22nd December

10:00am– 17:30pm

Wednesday 23rd December

10:00am– 17:30pm

Thursday 24th December

10:00am– 16:00pm

Friday 25th December

CLOSED – Christmas Day

Saturday 26th December

CLOSED – Boxing Day

Sunday 27th December

CLOSED

Monday 28th December

CLOSED

Tuesday 29th December

10:00am– 17:30pm

Wednesday 30th December

10:00am– 17:30pm

Thursday 31st December

10:00am– 16:00pm

Friday 1st January

CLOSED - New Year's Day

Saturday 2nd January

10:00am– 17:30pm

Sunday 3rd January

CLOSED

Monday 4th January

Normal Hours Resume