£0.00
0
Phone orders: 01604 831271 / 831751

Christmas Store Opening & Mail Order Delivery Times 2019

Mail Order, Website & Telephone Order Deadlines

We have had an exceptionally busy time this year with the acquisition of the WalkTall brand and as such we will be giving our hard-working staff an extended break to be with their families this Christmas – Please think ahead to your requirements over the festive period and shop as early as possible to avoid disappointment due to our extended closure.

All of the below information assumes that we have the shoes here at our despatch facility in Northampton – if we have to recall the shoes from either of our London stores to fulfill your order there may be a slight further delay (of which, we will of course advise you when we process your order by email or telephone) – If you require your shoes for a specific date or an occasion you are advised to call us on 01604 831271 / 831751 to place your order with us manually where we can advise you more accurately of stock availability and a likely delivery date.

We would like to preface all of the below information by saying that these are only delivery expectations – set by our couriers - You are ordering shoes at the busiest time of the year for the postal system and the earlier you place your order the more chance there will be of not encountering any problems during the delivery process.

Last order dates for delivery BEFORE Christmas for UK customers

Standard UK delivery – Order by Midday on Thursday 19th December.
Next working day delivery – Order by Midday on Friday 20th of December.

UK parcels will continue to be despatched until Monday the 23rd of December but will NOT be delivered to you before Christmas – Parcelforce will resume deliveries of these items on Friday the 27th of December.

Last order dates for delivery BEFORE Christmas for Europe & Rest of the world

This varies by country but generally the main destinations below will cover the majority of our customers (please call us if your country is not listed). Please also understand that these are the delivery expectations of our UK couriers – the local couriers in your own country may not run to these dates or timescales.

Location Last Order Date
Eastern Europe Monday 16th December
Western Europe Tuesday 17th December
Middle East Thursday 12th December
USA & Canada Monday 16th December

Any orders placed AFTER Midday on Monday 23rd of December will be despatched upon our return from the Christmas break on Monday 30th December (subject to availability & subject to where the footwear is within our network of shops) - Any orders placed AFTER midday on Monday 30th of December will be dealt with upon our return from the New Year break on Thursday the 2nd of January 2020.

Christmas Returns Policy / Returned Goods

Any items bought (by mail order or internet shopping ONLY) for Christmas presents etc can be returned for a full refund or exchange up to Friday the 17th of January 2020.

Please also bear in mind that we will need to prioritise any deliveries that need to go out for presents over this period and that any footwear returned to us from the 19th of December onwards will not be processed until we return after the New Year break.

Store Opening Times

Magnus & WalkTall Head Office / Customer Services - Harpole, Northampton.

Date

Opening Hours

Friday 20th December

Open 10:00am – 4:00pm

Saturday 21st December

CLOSED – As Normal

Sunday 22nd December

CLOSED – As Normal

Monday 23rd December

Open 9:00am – 4:00pm

Tuesday 24th December

CLOSED

Wednesday 25th December

CLOSED – Christmas Day

Thursday 26th December

CLOSED – Boxing Day

Friday 27th December

CLOSED

Saturday 28th December

CLOSED – As Normal

Sunday 29th December

CLOSED – As Normal

Monday 30th December

Open 10:00am – 5:00pm

Tuesday 31st December

Open 10:00am – 2:00pm

Wednesday 1st January

CLOSED – New Year’s Day

Thursday 2nd January

Resume Normal Hours

Magnus & WalkTall - Hampstead, North London.

Date

Opening Hours

Friday 20th December

Open 10:00am – 5:30pm

Saturday 21st December

Open 10:00am – 5:30pm

Sunday 22nd December

CLOSED – As Normal

Monday 23rd December

CLOSED – As Normal

Tuesday 24th December

CLOSED

Wednesday 25th December

CLOSED – Christmas Day

Thursday 26th December

CLOSED – Boxing Day

Friday 27th December

Open 10:00am – 5:30pm

Saturday 28th December

Open 10:00am – 5:30pm

Sunday 29th December

CLOSED – As Normal

Monday 30th December

CLOSED – As Normal

Tuesday 31st December

Open 10:00am – 2:00pm

Wednesday 1st January

CLOSED – New Year’s Day

Thursday 2nd January

Resume Normal Hours

Magnus Chiltern Street - West End London.

Date

Opening Hours

Friday 20th December

Open 10:00am – 5:30pm

Saturday 21st December

Open 10:00am – 5:30pm

Sunday 22nd December

CLOSED – As Normal

Monday 23rd December

Open 10:00am – 5:30pm

Tuesday 24th December

CLOSED

Wednesday 25th December

CLOSED – Christmas Day

Thursday 26th December

CLOSED – Boxing Day

Friday 27th December

Open 10:00am – 5:30pm

Saturday 28th December

Open 10:00am – 5:30pm

Sunday 29th December

CLOSED – As Normal

Monday 30th December

Open 10:00am – 5:30pm

Tuesday 31st December

Open 10:00am – 2:00pm

Wednesday 1st January

CLOSED – New Year’s Day

Thursday 2nd January

Resume Normal Hours