Free Post Offer

If you spend £100 or more in a single transaction you’ll receive Free Parcelforce 24 hour delivery. The normal postage charge of £4.95 will be automatically deducted at the checkout once your order value exceeds £100. * This offer currently only applies to UK mainland orders placed in Pound Sterling.

Parcelforce 24

We aim for same day despatch on orders placed before midday (Monday to Friday) to UK destinations with delivery the following working day. Orders placed after midday will be despatched the next working day for delivery the following working day.

Safe and secure

You can order on-line with complete confidence. We use VeriSign 100% secure encrypted server to manage your personal information and payment details. Your details are captured using 128bit SSL encryption and can’t be read whilst being transferred over the web so you’re completely safe from internet fraud. Click here to view our security certificate.

We’re here to help

Please get in touch if you’ve got any queries. We’ve got years of footwear experience between us and we’ll try to help with any fitting issues or product advice. We may not always have the answer straightaway but we’ll do our best to find out. Please email us at information@walktall.co.uk or ring our Customer Service Helpline on 01458 449020 between 8.30am and 5.30pm Monday to Friday or 9.00am to 1.00pm on Saturdays Need more help?


UK’s number one for big shoes

Welcome to Walktall, the UK’s number 1 retailer of shoes in large sizes. Our goal is to bring you the best of the high street in hard to find sizes at competitive prices. We offer a diverse range of footwear, in sizes 12-17, from the world’s biggest brands plus a great selection of tall fit clothing.

We’re part of Foot Shop Ltd, a family-run company selling footwear for men and women with swollen feet at Cosyfeet.com and fun, funky, functional footwear at LookAtMyCrazyShoes.com.



Thank you for your support. We look forward to bringing you the shoes you want in the size you need for many years to come.

We ship around the world

At Walktall we want to provide you with a hassle-free shopping experience. Our customer service team is on hand to process your order or handle any queries you may have.

We are UK based but offer worldwide delivery (excluding USA and Canada).

Our UK Mainland delivery rates and times are as follows:

Parcelforce 48 - £4.95
We aim to despatch your order within 24 hours of receipt (we do not despatch at weekends or bank holidays). Delivery usually takes 2 working days to UK* destinations. Deliveries are not made on Saturdays, Sundays or Bank Holidays.

Parcelforce 24 - £9.95
We aim for same day despatch on orders placed before midday Monday to Friday to UK* destinations.

Orders placed from Monday to Thursday should be delivered the next working day.

Orders placed between midday on Thursday and midday on Friday should be delivered on the following Monday.

Orders placed after midday on Friday, on Saturday or on Sunday will be despatched on the following Monday and should be delivered on the Tuesday.

Deliveries are not made on Saturdays, Sundays or Bank Holidays.

If you are in the armed forces and require goods to be sent to a BFPO address this is charged at standard UK rate regardless of the destination – delivery times may vary.

* Terms and conditions apply, for full coverage details click here.

Delivery to destinations outside the UK

We aim to despatch your order within 24 hours of receipt (we do not despatch at weekends or bank holidays).
For Channel Islands and Republic of Ireland we charge a flat rate of £10. Delivery usually takes 2-5 working days from despatch.

Belgium, Netherlands, Luxembourg, France, Germany, Denmark, Italy, Spain, Portugal, Rest of Europe we charge a flat rate of £18. Delivery usually takes 2-5 working days from despatch.

Overseas delivery including delivery to Far East and Australasia, Rest of World is charged at £25. Delivery usually takes 6-10 working days from despatch. Please note we are unable to despatch to the USA or Canada.

Deliveries are not made on Saturdays, Sundays or Bank Holidays.

Returning goods

If you are not entirely happy with your purchase you can return it to us unworn within 28 days for a full refund or exchange. We do ask that you pay the postage on the goods you return but if you ask for an exchange we will pay for any goods we send back out to you.

If you are returning clothing or smaller items the cheapest way to return goods is to take them to your nearest Post Office and post them back to us using Royal Mail standard delivery. Always ask for a proof of postage in case they go astray in the post.

If returning footwear and larger items we can arrange for Parcel Force to collect the goods you wish to return for a charge of £4.99 per collection (not per item) – please call us on 01458 449020 to arrange this. We can offer collections to suit you, including collecting from an alternative address and specify day and approximate time of collection within reason. Please note that this service is only available to UK addresses.

Once we are in receipt of the goods we aim to process all refunds and exchanges within 48 hours.

In the interests of hygiene we do not offer refunds or exchanges on underwear unless faulty. This does not affect your legal rights.

What if the goods I have ordered are faulty or I have been sent the wrong item?

If you think the goods you have received are faulty or if you have been sent the wrong item, please call our Returns Team on 01458 447967 (Monday to Friday from 8.30am to 4.30pm) or email returns@walktall.co.uk. In these circumstances we will arrange a free of charge collection for replacement goods to be resent where appropriate.

If you have any questions at all about returning goods please contact our Returns Team on 01458 447967 or by email returns@walktall.co.uk who will be happy to help.