- Security & Privacy
Security and Privacy
You can trust Walktall to guide you safely through the online shopping experience, because your privacy and security is extremely important to us. All information sent to us on-line is secure and encrypted using the latest 256-bit encryption technology from GeoTrust and we don't store any credit/debit card information.
You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.Walktall.co.uk in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window
Card transactions are handled by Cybersource, the UK’s most recognised secure card processing company who is fully Payment Card Industry (PCI) compliant. You may also opt to pay via PayPal or Amazon to provide an alternative way to purchase without sharing your card details with us.
Walktall.co.uk is part of the Verified by Visa / Master Card Secure Code scheme,
Walktall also has a responsibility to actively pursue security. Currently, we do that on both a code and hardware level.
Walktall (Foot Shop Ltd) is enrolled in Trustwave's Trusted Commerce™ program to validate compliance with the Payment Card Industry Data Security Standard.
Verified by Visa and Mastercard
To give you even more confidence in shopping online with Walktall.co.uk, we have introduced Verified by Visa and Mastercard® SecureCode™. These services enhance your existing card account against unauthorised use when you shop with us.
To use this service, you must first register with the bank or other organisation that issued your card. To find out more about these services:
- Click here to visit the Verified by Visa website
- Click here to visit the Mastercard® SecureCode™ website
Once you've registered and created your own private password with your card issuer, you will be automatically prompted at checkout to provide this password each time you make a purchase.
PLEASE NOTE: Your Verified by Visa or Mastercard SecureCode™ password is not your Walktall.co.uk account password. Walktall.co.uk does not have access to your Verified by Visa or Mastercard SecureCode™ password.
We collect information from visitors to this website via e-mails, online forms and contact us pages.
We also collect information about the transactions you undertake through this site including details of payment cards used. Please see our security policy for details.
In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section for more details.
Use of personal information
We process personal information collected via this website for the purposes of:
- Providing information about products and services
- Providing and personalising our services
- Dealing with your enquiries and requests
- Administering orders and accounts relating to our suppliers or customers
- Trading in personal information (selling, hiring or exchanging information) - Abucus UK
- Conducting market research
Data Capture Information
We will send you information according to the preferences you submitted via our order form/data capture form/contact us page. If you would like to change these preferences at any point, please email us at customerservices@Walktall.com or call us on 01458 447275. Alternatively you can also write to us at Jackie Bemmer, Data Officer, Walktall, Unit 5, The Tanyard, Leigh Road, Street, Somerset BA16 0HR
In House Marketing
Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed order form/data capture form/online form. If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact us at customerservices@Walktall.com You can also write to at Jackie Bemmer, Data Officer, Walktall, Unit 5, The Tanyard, Leigh Road, Street, Somerset BA16 0HR.
Third Party Marketing
From time to time we would like to be able to pass your information to carefully selected third parties that offer products or services that we have identified as likely to be of interest to you. We will only do this if you have opted-in to receive such communications e.g. when you completed your order form/data capture form/online or when you entered into an agreement with us, entered membership, or entered a competition or prize draw.
You may ask us at any point not to share your information with third parties for this purpose, by contacting us at customerservices@Walktall.com or call us on 01458 447275. Alternatively you can also write to us at Jackie Bemmer, Data Officer, Walktall, Unit 5, The Tanyard, Leigh Road, Street, Somerset BA16 0HR.
We will only disclose data when obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent, and to the following:
- Other companies within our Group of companies: Cosyfeet
- Suppliers we engage to process data on our behalf: Abacus UK, Wood for Trees Ltd
- Successors in title to our business.
Subject access requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at Jackie Bemmer, Data Officer, Walktall, Unit 5, The Tanyard, Leigh Road, Street, Somerset BA16 0HR.
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.